Digital Altitude

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If a person that signed up under me and I am not showing as their sponsor, how can I show as their sponsor?


In order to create a fair environment for our Affiliates, our system is setup to track the last click or link that a person purchases from. Your lead may have clicked on your link but if they are under a different sponsor then that is because they purchased from their current sponsor’s link first. Even if they try and subscribe again, the system recognizes them and it may leave the tracking on your stats in your member portal but the sale goes back to their existing account.

If your lead would like you to be their sponsor, they need to reach out to their current sponsor and ask them to be released to move to you as their sponsor. Both the Member (your lead) and their Affiliate Sponsor need to email explaining that the Member is to be moved to your account.

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